By Florence Onuegbu
The Lagos State Government, through its Ministry of Home Affairs, on Thursday charged its workers to apply emotional intelligence for effective delivery of their duties.
The Commissioner for Home Affairs, Prince Anofiu Elegushi, said this in Lekki, during the Three-Day Ministerial Retreat for members of staff of the ministry, with the theme: ”Leading with Emotional Intelligence for Organisatonal Success”.
Emotional intelligence (otherwise known as emotional quotient or EQ) is the ability to understand, use, and manage one’s emotions in positive ways to relieve stress, communicate effectively, empathise with others, overcome challenges and defuse conflict.
Elegushi said that applying emotional intelligence would ensure successful organisational delivery and satisfaction of the workers and citizens.
He said that the retreat was to ensure that the workforce of the ministry was emotionally stable and well motivated to discharge their functions.
”The Ministry of Home Affairs as we are well aware serves as an intermediary between the government and the people on so many fronts; religion, pilgrimages, money lending, naturalisation and special immigration status matters, celebration of national and state events amongst others.
”We have been doing well in our service delivery but I believe that after this retreat, we shall begin to do better and proffer satisfying solutions to the yearnings of the Lagos populace,” Elegushi said.
The commissioner said that as a 21st Century economy and a commercial hub of the world, residents of the state deserve nothing but world class service delivery.
He said that the administration of Gov. Babajide Sanwo-Olu was ever evolving and embracing international best practices to meet the yearnings of its people.
Elegushi said that chief amongst the achievements of the administration in the last 731 days was the religious harmony that had existed in the state over the years.
He said that this had greatly and positively impacted on the socio-economic life of residents and other sectors of the state.
The commissioner said that the retreat was an opportunity for members of staff to learn, unlearn and re-learn.
The Permanent Secretary in the ministry, Mrs Adebunmi Adekanye, said that for a staff to deliver optimally, he/she had to be emotionally stable and well motivated.
Adekanye commended the Gov. Sanwo-Olu-led administration for not leaving any stone unturned in ensuring job satisfaction, by motivating its workforce and being sensitive to their emotional wellbeing.
Also in her remark, the guest speaker, Mrs Titilayo Akisanya, enjoined all to ensure they employ emotional intelligence in their day to day dealings and interaction. (NAN)