News Agency of Nigeria
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World Post Day: Advancement in technology helping NIPOST deliver optimal service, says Postal Master

World Post Day: Advancement in technology helping NIPOST deliver optimal service, says Postal Master

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By Oluwaseyi Oduneye-Ogunwomoju

The Postal Manager, NIPOST, Oyo State, Mrs Feyisara Umossoh, has appealed to residents in the state not to abandon it as the agency has embraced automation to deliver optimal service.

“We’ve moved from manual way of doing things to doing things the automated way. Our counters are now automated and we’re going with the Federal Government’s cashless policy; we don’t deal with physical cash again.

“Our services are automated that you can easily track and trace your items when using our service,” she said at an event on Thursday in Ibadan to commemorate the 2025 World Post Day.

The News Agency of Nigeria (NAN) reports that the theme of the celebration is: “Post For People: Local Service”.

Umossoh said that NIPOST was still very relevant and not just doing postal service of letters alone, but service to humanity.

“NIPOST covers every aspect of life like commerce, e-commerce. The post is actually a way of life because post office goes beyond posting of letters or buying stamps but involves interaction with people.

“In those days a postmaster was like a custodian of the community. Then our aged parents depended on them to write letters to their families for their needs or help in packaging items and sending to loved ones.

“A postmaster used to serve as an intermediary between the urban and rural area. The postmaster was so much trusted with information, values and happenings in the rural community,” she said.

Umossoh said that the post office has evolved in affecting Nigerians lives positively and that in the history of Nigeria, NIPOST started the idea of money transfer.

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“People came here to send money; in fact Western Union started at the post office. We still have such services just that the world has advanced and many can easily send money from their homes using phone.

“We see the advancement of technology has enhanced our services. We’ve moved from manual way of doing things to doing things the automated way.”

Umossoh also seized the occasion to recognise outstanding members of staff, both still in service and those that have retired earlier in the year, for giving the job their best.

“We’re also honouring our retired colleagues, whom I refer to as generals; who have served humanity and gone extra miles to ensure that NIPOST performs optimally.

“We have 44 members of staff who have retired between January and now and we’re honouring them for giving NIPOST their youthful days and this in turn will encourage and spur those still in service to give their best,” she said. (NAN)(www.nannews.ng)

Edited by Bayo Sekoni

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Magdalene Ukuedojor
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