Weights and Measures: FG commits to curbing shortchanging customers

By Lucy Ogalue

The Federal Ministry of Industry, Trade and Investment, through its Weights and Measures Department, has reaffirmed its commitment to curbing the shortchanging of customers in the country.

The Permanent Secretary of the ministry, Amb. Nura Rimi, said this when he led a team of directors and senior officials on the ministry’s annual surveillance exercise on Thursday in Abuja.

The permanent secretary was represented by Mr Mohammed Abbas, Director of Reform, Coordination and Servicom of the ministry.

The News Agency of Nigeria (NAN) reports that the team visited some selected petrol stations and shops within the city centre.

Among the  businesses visited by the team were NNPC Mega Station Zone 1, AA Rano Filling Station, Shoprite Lugbe, and Sahad stores Area 11.

Rimi  highlighted the critical role of the exercise in ensuring compliance with standards and protecting consumers.

“This annual surveillance is designed to ensure that consumers get value for their money. We aim to ensure that fuel stations and department stores adhere to safety, standard, and customer protection measures.

“This initiative aligns with the current administration’s “Renewed Hope” agenda, which prioritises consumer welfare and business integrity,” he said.

He commended the NNPC mega station for maintaining high standards.

He urged other fuel stations to emulate their practices, noting that all the pumps were in good working condition and met the expected standards.

Also speaking, the Director of Weights and Measures, Mr Olajide Bamidele, while restating the importance of the exercise, expressed delight at the compliance rate of the facilities visited.

“Honestly, it seems as if we are really coming up in Nigeria. Of all the places we visited today, we recorded about 95 per cent compliance.

“Except the one we saw at Shoprite along Lugbe road, where one of the scales was not good, and we decided to seal the place.

“So when the machine is ready for calibration or when it must have been calibrated, we will go back and unseal it,” Bamidele said.

NAN reports that at the Sahad stores, Area 11, some 50 kg, 10 kg, and 5 kg bags of foodstuff weighed okay, and some even exceeded the required measurements.

The weights and measures director advised business owners to maintain compliance and ensure that customers got value for the money they pay.

He commended the NNPC,  and the AA Rano LPG dispensing section for meeting the required standard benchmark.

“We have already confirmed here that the certificate is okay. It will expire this month, and they are already processing another one.

“We checked the scale. I think they need a little calibration, but at least the tolerance is still okay, so they do not have any problem with us, and we confirm compliance with standards.

Bamidele said that although the headquarters conducted the surveillance annually, the ministry’s officers were deployed regularly nationwide to conduct random inspections.

He expressed optimism that the ministry will embark on similar visits nationwide in the coming week.

“These unannounced visits ensure that fuel stations and shops nationwide remain compliant year-round.

“The Weights and Measures department is critical in ensuring that businesses operate transparently and fairly, promoting consumer confidence in the market.

“Anyone found guilty of defrauding consumers is held accountable, just like the scale that was sealed at the Shoprite today,” he said.

He said that surveillance was essential for fairness, accuracy, and standards.

The director urged consumers to report any case of non-compliance to any Weights and Measures department close to them for adequate action. (NAN)

Edited by Kadiri Abdulrahman

Ibadan Electricity Distribution Company (IBEDC) office

IBEDC customers demand business hub in Kwara community

By Bushrah Yusuf-Badmus

The Offa/Oyun Electricity Consumers’ Forum in Kwara has demanded for the establishment of an Offa Business Hub and improved power supply from the Ibadan Electricity Distribution Company (IBEDC).

The forum in a statement signed by its Secretary, Mr Tajudeen Iwalola, said this had become imperative because of the status of Offa town as the second largest in Kwara.

It also described Offa as the commercial hub of the state with over 15 industries as well as 13 public and private tertiary institutions.

The forum further requested the immediate replacement of the aluminum conductor in the Offa feeder with a 150mm conductor wire to enhance the reliability and capacity of the electricity distribution system.

”We also need the upgrading of two obsolete 7.5MVA transformers installed since 1963 to improve efficiency and prevent frequent breakdowns.

”We call for a revision of the electricity distribution schedule to guarantee a minimum of eight hours of uninterrupted power supply daily for all consumers.

”We demand the immediate metering of at least 50 percent of the 26,000 customers in our area between April and December 2024, to promote transparency and accountability in billing,” it added. (NAN)www.nannews.ng

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(Edited by AbdulFatai Beki/Mufutau Ojo)

We made banking transactions convenient for our customers- First Bank

By Nana Musa

The Chief Executive Officer (CEO) of the First Bank Group, Dr. Adesola Adeduntan said that the group had made banking transactions convenient for its customers to transact all their business.

He said this at the cocktail party organised by the Annual Banking and Finance Conference in Abuja on Monday.

Adeduntan, who was represented by Mr Callistus Obetta, the Group Executive, Technology and Services at the bank, said technology had rebuilt a lot of the transmission across many industries within the financial services space.

He said that technology within the financial sector had come in different stages which had helped to drive development level leveraging on Artificial Intelligence (AI).

According to him, technology has made it easy for customers to make payment, withdrawal and other transactions.

“Customers has more time to do their personal things because technology has enable the bank to do business at easy.”

He said that technology would continue to change the society in the way it envisaged the future.

“We live across the globe and the key to move forward is to build a future driven by technology and no one can be be left behind.

“As we talk about next generation, we are talking about how to really drive access, drive convenience, drive development, leveraging on technology or intelligence and more data,”.

Earlier, Dr. Ken Opara, the President/Chairman of the Council of the Chartered Institute of Bankers of Nigeria (CIBN) and Executive director with Fidelity Bank, said that the future of banking industry had gone digital.

He said that the youth were the future of the banking industry and charged them to work hard as the sector belonged to them in the nearest future.

While commending the organizers, Opara said that the event was about networking, sharing ideas and experiences. (NAN) (www.nannews.ng)

Edited by Maureen Atuonwu

Valentine: Access Bank unveils offers to celebrate customers

By Chinyere Joel-Nwokeoma

Access Bank has unveiled series of offers to celebrate its customers to mark 2021 Valentine season with a campaign tagged ‘It’s a Love Thing.’

Mr Victor Etuokwu, the bank’s Executive Director, Retail Banking, speaking at the launch in Lagos on Friday said, the campaign, which was the fourth edition, would run from Feb. 10 to Feb. 28.

“Valentine season gives us another opportunity to show love to our customers and reward their loyalty for banking with us.

“We are using this opportunity to thank our customers for their commitment to Access Bank.

“We appreciate our customers as well as non-customers who depend on our services and products to achieve seamless banking transactions and wish everyone a happy valentine’s celebration,” Etuokwu said.

Also speaking, Mrs Adaeze Umeh, Group Head, Consumer Banking, Access Bank, said the offers were introduced to meet the needs of the bank’s customers during the season.

“In the spirit of the love season, we have created unique and amazing offers to meet the needs of our customers this season.

“Our Device Finance offer allows our customers gift their loved ones with new devices for as low as N1,500 per month,” said Umeh.

According to her, all a customer needs to do is to download the Quickbucks App, dial *901# to open a new account or walk into any Access Bank branch to reactivate their accounts and start transacting to enjoy the Valentine Campaign benefits.

“We will also offer 20 per cent discount to the first 4,000 customers who subscribe to our XclusivePlus quarterly plan between today and the last day of February.

“Our merchant customers are not left out of the fun this season, we will be rewarding them with shopping vouchers when they perform transactions up to N200,000 or more on SwiftPay, a revolutionary payment platform designed for SMEs who do business on social media.

“We are offering these and so much more to show how much we appreciate our customers for their consistent patronage,” Umeh said. (NAN)

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