Foundation empowers SERVICOM staff with skills for better service delivery
By Angela Atabo
An NGO, Aig-Imoukhuede Foundation, has empowered SERVICOM staff members with advanced skills for better public service delivery.
National Coordinator/Chief Executive Officer of SERVICOM, Mrs Nnenna Akajemeli, made this known at a four-day monitoring and evaluation (M&E) training programme, organised for the organisation’s officials on Monday in Abuja.
Akajemeli said that the initiative represented an important step toward promoting transparency, accountability and efficiency in public service delivery.
“Following the partnership agreement signed with SERVICOM in July 2024, SERVICOM, which stands for Service Compact, ensures Nigerian citizens receive quality services from ministries, departments and agencies (MDAs).
“To support SERVICOM’s important role in public service, the foundation assessed the skills of its staff to identify any gap that might impact their work.
“The assessment showed that improving monitoring and evaluation skills could help staff develop and oversee standard operating procedures across public institutions, leading to better services for Nigerians,” she said.
Akajemeli said that the training programme, delivered by Workforce Group, equipped SERVICOM staff members with important skills in data collection and analysis, modern software tools and effective evaluation methods.
She said that participants learned how to create standard operating procedures (SOPs) to improve operations and service delivery as well as to monitor their application across MDAs.
The national coordinator further stated that the training enabled the participants to assess the services provided by MDAs and ensure that they were up to standard, resulting in better outcomes for citizens.
“The training, supported by the Secretary to the Government of the Federation and delivered under our partnership with the Aig-Imoukhuede Foundation, improves on our existing capabilities.
“It empowers SERVICOM to fulfill its mission of ensuring quality public service delivery.
“We are excited about the impacts this programme will have on Nigeria’s public service landscape,” she said.
Also speaking, Head of Operations at SERVICOM and participant, Mrs Ngozi Akinbodewa, said that the training had helped in broadening her knowledge in many ways.
“I learned how to create standard operating procedures during the training.
“Developing these procedures will improve our operations by clearly defining roles and responsibilities,” she said.
Executive Vice-Chair of the foundation, Mrs Ofovwe Aig-Imoukhuede, said that the training represented a key step toward improving the experiences of Nigerians who relied on public services.
Aig-Imoukhuede said that it would also boost the skills of SERVICOM staffers, improve accountability and transparency across MDAs and set a standard for lasting improvements in public services delivery to citizens.
She said that through the programme, SERVICOM staffers were better prepared to implement effective monitoring and evaluation practices that would improve public service delivery across MDAs.
“They can use data-driven insights to identify service gaps, improve public satisfaction and ensure that MDAs meet their commitments to Nigerian citizens,” she said. (NAN)
Edited by Benson Ezugwu and ‘Wale Sadeeq
Expert calls for youth, women empowerment in agriculture
By Naomi Sharang
The Chief Executive Officer of Shield Africa, Mrs Osenaga Orokpo, has emphasised the need for empowering youth and women to drive sustainable agricultural development in Nigeria and Africa.
Orokpo, speaking at the Shield Africa Summit 2024 in Abuja on Friday, noted that food insecurity and poverty have become major concerns on the continent.
She stressed that Africa must prioritise sustainable agriculture and food security, transforming fields and approaches to prioritise sustainable practices, empower youth and women, and unlock the true potential of African agriculture.
Orokpo envisioned a prosperous Africa where every young person had the tools to become an agri-preneur, transforming farmlands into sources of wealth and opportunity.
According to Orokpo, hunger affects over 250 million people in sub-Saharan Africa, with population growth threatening to outpace agricultural production.
She emphasised the need for more youth involvement in agriculture, citing the average age of farmers as over 60, while the median age of the population is just 18.
Orokpo called on stakeholders to join forces to shield Africa from hunger, poverty, and pain.
She announced that Shield Africa aimed to create 15,000 to 20,000 direct and indirect jobs for young individuals in 2025, contributing to youth employment and reducing poverty.
The Deputy Governor of Benue, Dr Sam Ode, represented by Director-General Benita Shuluwa, emphasised the potential for rural communities to drive economic transformation.
He highlighted Benue’s experiences in investing in rural infrastructure, which he said have boosted agriculture and uplifted communities.
Ode commended Shield Africa for providing agricultural support, empowering youth, and promoting gender inclusivity.(NAN)
Edited by Yinusa Ishola and Abiemwense Moru
SWEDI donates dignity packs to celebrate school girls in Abuja
By Philip Yatai
An NGO, Safe World Empowerment and Development Initiative (SWEDI), has donated dignitary packs to school girls to commemorate 2024 International Day of the Girl Child in Abuja.
Some of the items include sanitary pads, toothbrush and paste, toilet paper, bathing soap and vaseline among others.
The founder and Executive Director of the NGO, Ms Sewuese Asa, led the distribution on Friday, at Junior Secondary School, Kabusa, in Abuja Municipal Area Council.
Asa said that the support was in line with the 2024 theme, “Girls’ Vision for the Future”, to empower young girls through the SWEDI Care programme.
She said that the initiative was designed to support girls’ menstrual health, through sensitisation on menstrual hygiene and distribution of dignity packs.
This, she said, would ensure that no girl is held back by menstrual period.
She explained that the school outreach was to support girls’ menstrual hygiene and overall well-being, in line with the NGO’s vision of creating lasting change for women and girls across Nigeria.
The executive director also emphasised the importance of girls’ education, health and leadership training to enable them to contribute to the advancement of the society.
“SWEDI Care is more than just products; it is about ensuring that every girl can continue to dream, learn, and lead with confidence and dignity.
“The outreach has attracted the attention of stakeholders to the critical issue of menstrual hygiene among young girls.
She reaffirmed SWEDI’s commitment to continue advocating for girls’ rights and well-being.
One of the school girls, Fatima Mohammed Fatima, described the outreach as simply “informative and impactful.”
Mohammed, who is the Head Girl of the school, thanked SWEDI for the enlightenment, saying, “we have learnt about the importance of menstrual hygiene and how to take care of ourselves, especially during menstrual period.
“The dignity packs we received from SWEDI Care are going to help us to stay confident and comfortable in school.
“I have learnt that having a menstrual period is normal and nothing to be ashamed of, and with the dignity pack from SWEDI, I now have the things I need to manage my period properly, even when I am at school.
“This programme has made me feel more confident about myself.
“I will share this knowledge with my friends and younger girls, so they don’t feel ashamed or embarrassed when they are menstruating.
“They need to know how to take care of themselves. We all deserve to feel strong and proud; no matter what,” she said. (NAN)
Edited by Abiemwense Moru