By Stella Kabruk
The Federal Neuro-Psychiatric Hospital, Barnawa, Kaduna, says it has reduced waiting time at the emergency unit by 75 per cent to improve service delivery.
The Medical Director of the hospital, Dr Aishatu Yusha’u- Armiya’u, disclosed this to the News Agency of Nigeria (NAN) on Sunday in Kaduna.
“To improve service delivery at the emergency unit, the hospital is equipped with additional consulting rooms, pharmacy unit, laboratory service unit, social welfare services and additional beds for emergency patient admission.
“We have also created patients’ restraining team that is adequately equipped with working tools and professional staff.
“This innovation represents the first of its kind in all health institutions in the country.
“The general outpatients’ department of the hospital has been decongested by assigning visiting days and time to patients which allows doctors adequate time to properly interact with them in a friendly environment,” she said.
Yusha’u-Armiya’u also said that the hospital had accelerated services delivery with additional cashiers and payment points created to reduce queues at pay points.
“These services include the provision of Point Of Sale (POS) services for ease of financial transactions between the hospital and clients,” she added.
According to her, the hospital now offers dialysis services with psychotherapy for both non-aseptic and aseptic patients.
“This service represents the first of its kind nationwide. The additional psychotherapy has greatly addressed the usual psychological trauma being experienced by patients receiving dialysis.
“The hospital now offers modern sophisticated X-ray and ultrasound services as part of expansion in service delivery within the hospital.”
The medical director also said that the hospital now has a well-equipped and functional bimolecular laboratory for handling highly infectious biological samples and biomedical research.
Yusha’u-Armiya’u said the institution has a functional website and renders professional front desk services which were created to inform and educate the public, both at home and abroad, on the activities and services rendered by the institution. (NAN) (www.nannews.ng)
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Edited by Bashir Rabe Mani
