By Oluwafunke Ishola

International NGO, PharmAccess, has partnered with Monitor Healthcare Ltd. to improve healthcare quality in facilities and strengthen Nigeria’s health system.

 

 

 

PharmAccess Nigeria’s Country Director, Ms Njide Ndili, stated this during the signing of a Memorandum of Understanding (MoU) in Lagos on Wednesday.

 

 

 

Monitor Healthcare is the first non-exclusive licensed partner of SafeCare, a standards-based approach to improve healthcare quality in low-resource settings.

 

 

 

Ndili said the partnership would help implement SafeCare standards aimed at optimising healthcare delivery and improving patient outcomes nationwide.

 

 

 

She added that SafeCare enables Nigerian healthcare providers to assess and improve services using internationally recognised standards.

 

 

 

Ndili stressed that the partnership would help scale SafeCare’s quality improvement approach across more hospitals in Nigeria.

 

 

 

“We lack enough personnel to support every hospital directly, as it requires close collaboration to improve healthcare quality,” she explained.

 

 

 

She said licensed partners would now be trained to use and implement SafeCare methodology across health facilities.

 

 

 

She noted that existing partners include Lagos State Health Management Agency (LASHMA) and the National Health Insurance Authority.

 

 

 

“When Safecare is applied, healthcare outcomes improve, patient satisfaction rises, and quality improvement becomes a reality,” Ndili stated.

 

 

 

She added that SafeCare ratings range from Level One to Level Five, with Five being the highest quality standard.

 

 

 

Ndili urged the government to mandate hospital ratings to help patients understand their facility’s performance and clinical service quality.

 

 

 

Dr Kwasi Bohane, PharmAccess Director of Health Systems, said the goal is to embed quality processes in all healthcare facilities.

 

 

 

He added that achieving this would help Nigerians access better, more reliable care across both public and private hospitals.

 

 

 

Dr Femi Ogunremi, CEO of Monitor Healthcare, said the partnership would amplify quality’s role in health outcomes and universal health coverage.

 

 

 

Ogunremi noted that poor healthcare quality causes avoidable deaths and affects productivity and economic development.

 

 

 

He said the collaboration would help tailor SafeCare services to health facilities based on identified gaps in service delivery.

 

The News Agency of Nigeria (NAN) reports that SafeCare is currently present in over 25 countries and reaches more than 9.5 million patients annually.

 

According to WHO, poor-quality healthcare causes 5.7 to 8.4 million deaths yearly in low and middle-income nations.

 

 

 

WHO estimates that these results in productivity losses of $1.4 to $1.6 trillion annually in those countries. (NAN)

 

Edited by Kamal Tayo Oropo