FCT-IRS improving service delivery to residents- Attah

FCT-IRS improving service delivery to residents- Attah

By Salisu Sani-Idris
The Federal Capital Territory Internal Revenue Service (FCT-IRS) has established a Call Center to make the system of tax administration in the territory more accessible and efficient.

The Executive Chairman, FCT-IRS, Mr Abdullahi Attah, made this known while answering questions from newsmen on Friday in Abuja.

Attah explained that the rationale was geared towards creating an institutional framework that would promote the ease of doing business for residents amid the COVID-19 pandemic.

He said that the Call Center which would be operating from 8a.m. to 5p.m. daily, was designed to enable tax payers make enquiries or lodge complaints without physically visiting any FCT-IRS office.

“Just dial 070 0220 0002 and someone will be there to attend to you,” he said.

Attah said as part of efforts to further reduce the number of persons that visit the office to obtain Tax Identification Number (TIN), the agency had simplified the process for all those with NIN and BVN to generate their TIN from the comfort of their homes using *7737*22#.

“Our short message code is *7737*22#. Once you have already registered for NIN or BVN, then you don’t need to come to our office,” he said.

Attah also explained that FCT-IRS in a bid to achieve one of its objectives of being the leading tax administration in Africa, had engaged 169 consultants for the next six years to effectively cover and follow-up all MDAs in the territory.

The executive chairman, therefore, appealed to residents to help build a viable capital city by paying their taxes promptly.

He warned that there would be no escape for tax evaders, as the agency had concluded plans to synergise with other sister agencies like AGIS, VIO, FRSC and the Joint Tax Board, to fish out all taxable persons within Abuja.

He also stressed that all residents are expected to file their 2020 tax return on or before the end of March 31.

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